Returns & Refunds Policy page for DigifyU

the AI drop services agency, it's important to ensure that the policy is both clear and customer-friendly, while also protecting the business's interests. Here is an example of how the page might be structured and written:

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Returns & Refunds Policy

Welcome to DigifyU!

We understand that sometimes things don't go as planned, and you might need to return a product or request a refund. Our Returns & Refunds Policy is designed to be as simple and straightforward as possible, ensuring that you have a hassle-free experience while keeping our processes efficient and sustainable for our digital services.

Eligibility for Returns

To qualify for a return, please ensure that:

- You initiate the return process within 30 days of the original purchase date.

- The digital service has not been substantially used or altered.

- You have followed all the terms and conditions of the service.

Please note that some of our digital services may be non-returnable due to their nature. This includes personalized or customized services that are unique to your business needs.

Process for Returns and Refunds

If you are facing an issue with our service, please follow these steps to initiate a return:

1. Contact Us:

Reach out to our support team via our help center or email.

2. Explain the Issue:

Provide a detailed explanation of the problem so we can better understand your concerns.

3. Assessment:

We will assess the issue, and if applicable, we will initiate the return process.

4. Return Approval:

If your return is approved, we'll guide you through the next steps.

Refunds

Refunds will be processed in the following scenarios:

- If the service has not begun and you have canceled within the permitted window.

- If there is a critical failure in delivering the service as described.

The refund will be credited to the original payment method used during the purchase unless otherwise specified. Please note that refund processing can take up to 14 business days.

Non-refundable Services

Some of our services are non-refundable, including but not limited to:

- Services that have been completed and delivered as per the agreement.

- Services that have begun and are partially completed to a significant extent.

We strongly recommend contacting our customer service to clarify any doubts before purchasing our services.

Continued Support

Even in cases where a return or refund is not possible, we are committed to providing continued support to resolve any issues you may encounter.

Feedback

We welcome your feedback regarding our Returns & Refunds Policy. If you have suggestions on how we can improve, please don’t hesitate to reach out.

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We hope that you never have the need to return a service, but if you do, we are here to make the process as easy as possible. Thank you for choosing DigifyU!

For more information, please contact our customer support.

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